As we step into 2025, we’re excited to announce that Juliet Clapp has joined The Agency’s leadership team as Senior Vice President and North East Managing Partner, setting the stage for an extraordinary year ahead. Juliet will lead our New York City office and oversee our East Coast headquarters, bringing with her more than 20 years of experience and a wealth of industry knowledge.
“My main focus is to jump into New York first,” Clapp told The Real Deal, adding that her priorities include digging into The Agency’s culture and building relationships with agents, other brokerage heads and the Real Estate Board of New York. “They’ve already had incredible momentum, and my goal is to continue that momentum.”
Juliet has made her mark in the real estate world, particularly in Manhattan’s high-end luxury sales, new development, and rental markets. She joins The Agency from Brown Harris Stevens, where she served as an executive for more than four years. Over the past decade, Juliet has held senior executive roles at some of the region’s most prestigious boutique brokerages, earning recognition as an Executive Vice President and solidifying her reputation as a key influencer in the industry.
Juliet began her career at CityHabitats (now Corcoran), managing both uptown and downtown offices. She then joined TOWN, where she built an office from the ground up, managed 160 agents, and led the company in Gross Commission Income (GCI). Most recently, at Brown Harris Stevens, she managed the #1 office, overseeing 250 agents.
“We are thrilled to welcome Juliet Clapp as Senior Vice President and North East Managing Partner to lead our New York City headquarters,” said Rainy Hake Austin, President of The Agency. “At a time of industry consolidation, The Agency is uniquely positioned to bridge the gap between the behemoth brokerages and smaller regional boutiques in New York’s dynamic market. With Juliet’s leadership working with top local brokerages, we plan to further establish The Agency as the premier luxury boutique brokerage offering an innovative approach and a true global network—something no other firm in this market can match. Our agents in the New York market have seen incredible success, with key producers growing their business significantly over the past year, even in a down market. With this momentum and Juliet at the helm, we are poised for continued growth and to redefine what a luxury real estate brokerage means in this city and beyond.”
In her new role, Juliet will focus on cultivating a growth-driven environment, boosting productivity, and providing invaluable mentorship to The Agency’s teams.
“I have long resonated with The Agency’s collaborative leadership team and values, and I’m excited to join the team, learn and grow alongside them as they continue to make their mark in the NY market,” said Juliet. “The team-oriented, boutique-style culture fosters meaningful collaboration, while The Agency’s innovative brand and forward-thinking approach align with my own vision. Being part of such a respected, rapidly growing luxury global firm is a unique opportunity I’m truly excited about.”
Please join us in welcoming Juliet to the team. We’re looking forward to having her lead our New York office and agents to continue success in 2025 and beyond.
